We accept returns on eligible products within 14 days of delivery for a refund to your original payment method minus processing fees of $8.

Reason for Return

1. Bought by mistake
2. Wrong item was sent
3. Product and shipping box both damaged
4. Product damaged but shipping box OK

Why is there an $8 processing fee – this fee covers a portion of the return shipping and restocking fee. Thank you for your understanding.

To start a return, please contact us here here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a Return Authorization (RA) will not be accepted.

You can always contact us for any return question at info@shoptabletheory.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method less a processing fee of $8. Why is there an $8 processing fee? This fee covers a portion of the shipping and restocking fee. Thank you for your understanding. Please remember it can take some time for your bank or credit card company to process and post the refund too.